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Q: How can I contact the CareOff team?

You can contact the CareOff team through the contact form, phone number, or WhatsApp support provided on this page.

Q: How long does the approval process take?

The approval process usually takes a few days depending on document verification and training schedules.

Q: What documents are required to apply for the job?

Basic identity and address proof may be required during the onboarding and verification process.

Q: What should I do if I face an issue during work?

Companions can immediately contact the CareOff support team for assistance regarding safety or work-related concerns.

Q: Can I update my information after joining?

Yes. You can contact the CareOff team to update your phone number, address, or other required details.

Whether you're a family looking for a companion, a caregiver ready to join us, or just curious - our team is available 24/7 to help.

040 4821 4527

24/7

support@careoffcompanions.com

Response Time

Phone & WhatsApp

< 2 min

< 2 hrs

Contact Form

< 24 hrs

Support Hours

Phone / WhatsApp 24 × 7

Email Support Mon – Sun, 5 AM – 11 PM

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Trust

Safety

Jobs

Training

Support

Earnings

Flexibility

Verification

Career growth

Get In Touch

Choose How You'd Like
to Reach Us

Every channel connects you directly to a real CareOff team member - not a bot.

Call Us

Speak directly with the CareOff companion support team for onboarding help, job queries, and caregiving opportunities.

040 4821 4527
Available 24/7

Get quick updates, onboarding guidance, and companion support directly on WhatsApp.

Chat on WhatsApp
Reply in < 2 min

Email Us

For onboarding assistance, partnership enquiries, verification help, or platform-related support.

support@careoffcompanions.com Reply in < 2 hrs

Visit Us

Meet the CareOff team at our Hyderabad office for onboarding, interviews, and companion support assistance.

Madhapur, Hyderabad
Mon–Fri, 10 AM–6 PM

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Thank you for reaching out. A CareOff coordinator will contact you within 24 hours - usually much sooner!

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Our Headquarters

CareOff

iKeva Ventures,
Divyasree Trinity, 3rd floor,
Madhapur, Hitech City, Serilingampally
Hyderabad-500081.

Madhapur, Hyderabad

Open in Maps

Mon–Fri, 10 AM–6 PM

2 min from Raidurg Metro

Free parking available on-site

24/7

Support Available

<2m

Phone Response

100%

Verified Assistance

4.9★

Support Rating

Quick Answers

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Our most commonly asked questions, answered instantly.

You can contact the CareOff team through the contact form, phone number, or WhatsApp support provided on this page.

The approval process usually takes a few days depending on document verification and training schedules.

Basic identity and address proof may be required during the onboarding and verification process.

Companions can immediately contact the CareOff support team for assistance regarding safety or work-related concerns.

Yes. You can contact the CareOff team to update your phone number, address, or other required details.

Still Undecided?

Let us call you instead

Need help with applications, onboarding, verification, or job opportunities? Our companion support team will reach out and assist you personally.

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